Shipping & Returns

Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. You are responsible for all shipping charges, both the original charges and the return charges.  A tracking number for returned items is also required.  However, we will pay the return shipping costs if the return is a result of OUR error (you received an incorrect or defective item, etc.).  Custom/Personalized items may not be returned.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the world for jewelry items. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Furniture items are only deliverable within the 48 continental United States

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We only charge actual, average shipping charges, we never make extra on shipping.  Please be aware UPS charges are high when it comes to the furniture items based on weight.  We only charge you what we have to pay UPS.  Furniture items cannot ship USPS.  Sorry and thank you for your understanding.